Why Storm Flooding Can Be More Dangerous Than Most People Think

When a major storm hits, most homeowners worry about rain leaking in through the roof or flooding the basement. But one of the most dangerous—and overlooked—risks during a storm is a sewage backup.

And the worst part? Many people don’t realize that not all water damage is equal.


What Is Category 3 Water?

In the restoration industry, all water losses are classified into categories based on contamination:

  • Category 1: Clean water (e.g., supply line break)
  • Category 2: Gray water (e.g., washing machine or dishwasher overflow)
  • Category 3: Black water — water that contains sewage, waste, or other dangerous contaminants

Stormwater that floods a basement, overflows from a sump pump, or backs up from a toilet or floor drain is almost always Category 3. That means it’s dangerous, requires special cleanup procedures, and can’t just be dried out and forgotten.


Why Storms Trigger Sewage Backups

During a nor’easter or other major rain event, local sewer systems can get overwhelmed—especially in older towns and cities like those in our region. Water has nowhere to go, so it starts backing up into the lowest points it can find.

Common places that get hit:

  • Basement drains
  • Toilets on lower levels
  • Shower pans and bathtubs
  • Sump pump pits
  • Crawlspaces

If the water that enters your home has odor, discoloration, or came up through a drain, it’s likely contaminated and dangerous to touch without protection.


The Risks of Improper Cleanup

Too often, property owners or general contractors treat Category 3 water like it’s just dirty rainwater. But here’s the reality:

  • Sewage carries bacteria, viruses, and parasites
  • Materials like drywall, carpet, and insulation can’t be sanitized once saturated
  • Improper cleanup can cause long-term odor, structural damage, and mold
  • Insurance can deny claims if it’s not handled according to proper protocols

If you see a cleanup crew show up with no protective gear and no containment barriers, it’s a red flag. They’re not doing it safely—or correctly.


How MSI Handles Category 3 Losses

We take black water cleanup seriously. Our certified team follows strict IICRC standards for sewage and stormwater cleanup:

  • Full containment of affected areas
  • Technicians in full PPE (suits, gloves, respirators)
  • Safe removal of contaminated materials
  • HEPA air filtration and odor control
  • EPA-registered disinfectants applied throughout
  • Moisture monitoring and follow-up clearance documentation

We also work directly with your insurance company to document every step of the process—from damage photos and readings to sanitization reports.


Final Thoughts

If you experience flooding during this weekend’s storm—especially water coming up from drains, toilets, or through walls and floorsdo not assume it’s just water.

Category 3 losses require a professional response. Improper handling can lead to major health issues, long-term contamination, and denied insurance claims.

Call MSI 24/7 at 877-712-1600 for emergency sewage cleanup and stormwater response. We’ve been handling complex losses since 1998—and we’ll make sure it’s done right the first time.

Why Sewage Losses Happen – Causes, Risks, and the Right Way to Clean Them

When most people think of water damage, they picture a burst pipe or a leaky roof. But sewage losses are far more dangerous and destructive. Unlike clean or gray water leaks, sewage water (also known as Category 3 water) is highly contaminated and requires immediate professional cleanup. Understanding why sewage losses happen — and how to respond — can help protect your health, your home, and your investment.


What Is a Sewage Loss?

A sewage loss occurs when wastewater backs up into a home or business instead of draining properly. This water isn’t just dirty — it contains harmful bacteria, viruses, parasites, and chemical contaminants. Because sewage can spread quickly through flooring, walls, and personal belongings, every hour of delay makes cleanup more complex and costly.


The Most Common Causes of Sewage Losses

  1. Aging or Damaged Sewer Lines
    Many properties still rely on older clay, cast iron, or Orangeburg pipes that deteriorate over time. Cracks, collapses, and corrosion can all cause sewage to back up into a property.
  2. Tree Root Intrusion
    Roots naturally seek moisture and can break into underground sewer pipes through tiny cracks or loose joints. Once inside, they expand, creating blockages that force sewage back into the property.
  3. Heavy Rains and Flooding
    When municipal sewer systems are overwhelmed by storms or snowmelt, excess water can push sewage backwards into homes — particularly basements and first floors.
  4. Clogs from Improper Disposal
    Flushing non-flushable items like wipes, paper towels, hygiene products, or pouring grease down drains creates blockages that prevent proper flow. Over time, this leads to sudden and messy backups.
  5. Sewer Line Breaks or Misalignment
    Shifting soil, construction activity, or poor installation can cause joints to separate, collapse, or misalign. This restricts sewage flow and increases the risk of backups.

Why Sewage Backups Are So Dangerous

  • Serious Health Hazards
    Category 3 water contains pathogens that can cause gastrointestinal illness, skin infections, and respiratory problems. Direct contact or even airborne exposure can be harmful.
  • Extensive Property Damage
    Sewage water saturates drywall, flooring, insulation, and furniture. Most porous materials must be removed, not just cleaned, to prevent long-term contamination.
  • Lingering Odors and Hidden Contamination
    Even after water is removed, dangerous bacteria can remain inside building materials, causing odors and long-term health risks if not properly treated.

Why Professional Cleanup Is Essential

Sewage losses are not a DIY job. Shop-vacs, mops, and household disinfectants cannot fully sanitize a contaminated area. Professional sewage cleanup includes:

  • Full Safety Precautions – Crews wear PPE including respirators, gloves, and protective suits.
  • Specialized Extraction – Industrial pumps and vacuums remove contaminated water quickly.
  • Controlled Demolition – Unsalvageable materials such as carpet, insulation, and drywall are safely removed.
  • Disinfection & Sanitization – EPA-approved disinfectants are applied to all affected surfaces.
  • Structural Drying – Dehumidifiers and air movers prevent mold growth after cleanup.

Protecting Your Property from Future Sewage Losses

While not all sewage losses are preventable, there are steps you can take to reduce risk:

  • Schedule routine inspections of older sewer lines.
  • Avoid planting trees near underground sewer pipes.
  • Install a backwater valve to prevent municipal backups during storms.
  • Never flush wipes, feminine products, or paper towels — even if labeled “flushable.”
  • Properly dispose of cooking grease instead of pouring it down drains.

Fast Response Matters

Every minute counts during a sewage loss. Delaying cleanup can mean higher repair costs, more property damage, and greater health risks.

At MSI, our trained teams are available 24/7 for emergency sewage cleanup and water damage restoration. We follow strict industry standards to remove hazardous water, sanitize the property, and restore it safely — giving you peace of mind when you need it most.

Call MSI today at 215-339-1769 for immediate sewage cleanup services.

Common Causes of Rain-Related Water Damage and How to Prevent Them

Rain is a welcome sight for many, but when it leads to water damage, it can quickly become a homeowner’s worst nightmare. Understanding the common causes of rain-related water damage can help you take proactive steps to protect your property. Here are some of the top culprits and how to prevent costly damage.

Roof Leaks

Your roof is the first line of defense against the elements, but even small issues can allow rainwater to seep inside. Missing or damaged shingles, cracked flashing, and clogged gutters can all contribute to leaks that lead to interior water damage and mold growth.

Prevention:

  • Regularly inspect your roof for signs of wear and tear.
  • Replace missing or damaged shingles promptly.
  • Clean gutters and downspouts to ensure proper drainage.

Poor Gutter Drainage

Gutters are designed to channel rainwater away from your home’s foundation, but when they’re clogged with leaves, debris, or ice, they can cause water to overflow and pool around your home’s perimeter, leading to basement leaks and foundation damage.

Prevention:

  • Clean gutters and downspouts at least twice a year.
  • Install gutter guards to prevent clogs.
  • Ensure downspouts extend several feet away from your foundation.

Foundation Cracks

Cracks in your foundation provide an entry point for rainwater. Over time, repeated exposure to moisture can weaken the foundation and cause structural problems.

Prevention:

  • Seal any visible foundation cracks with waterproof sealant.
  • Improve drainage around your home by grading the landscape away from the foundation.
  • Consider installing a sump pump to manage excess water in your basement.

Improperly Sealed Windows and Doors

If your windows and doors aren’t properly sealed, rainwater can seep into your home, leading to water stains, wood rot, and mold growth.

Prevention:

  • Check for gaps or cracks around windows and doors and seal them with weatherproof caulk.
  • Install storm windows and doors for added protection.
  • Make sure window wells are draining properly to avoid pooling water.

Backed-Up Drainage Systems

Heavy rain can overwhelm drainage systems, causing water to back up into your home through basement drains or sewage lines.

Prevention:

  • Install a backwater valve to prevent sewage backups.
  • Keep outdoor drains free from debris.
  • Have your plumbing system inspected regularly to ensure it’s functioning properly.

Saturated Soil and Poor Landscaping

When the soil around your home becomes overly saturated, it can force water against your foundation, leading to leaks and basement flooding.

Prevention:

  • Ensure proper grading around your home so water flows away from the foundation.
  • Use downspout extensions to direct rainwater further from your home.
  • Plant native plants and trees with deep root systems to help absorb excess water.

Stay Ahead of Water Damage

Water damage from rain can be costly and stressful, but with proper maintenance and proactive measures, you can minimize your risk. If you do experience water intrusion, acting fast is key to preventing further damage and mold growth.

We at MSI specialize in water damage restoration and can help restore your home quickly and effectively. If you suspect water damage, don’t wait—contact us today!

How Much Does Water Damage Restoration Cost?

Water damage can be a homeowner’s nightmare, causing significant stress and unexpected expenses. Understanding the cost of water damage restoration can help you plan for emergencies and take swift action when disaster strikes. While every situation is unique, several factors determine the overall cost of restoring your property.

Factors Affecting Water Damage Restoration Costs

1. Size of the Affected Area

The size of the area impacted by water damage plays a significant role in determining costs. Larger spaces require more time, materials, and labor to address effectively, which can drive up the overall expense.

2. Type of Water Involved

Not all water is the same when it comes to damage restoration. Clean water from a broken pipe or faucet is easier and less costly to manage than gray water (from appliances) or black water (contaminated water from sewage or flooding), which require specialized cleaning and disinfection.

3. Extent of the Damage

The severity of the damage also impacts costs. Surface-level water damage may only require drying and minor repairs, whereas extensive damage affecting walls, flooring, and structural elements can significantly increase restoration expenses.

4. Type of Materials Damaged

Different materials have varying restoration costs. For example, hardwood floors and carpets require distinct approaches, and restoring them may cost more than repairing drywall or tile. Replacing custom or high-end materials can further raise costs.

5. Additional Services Needed

In some cases, water damage can lead to complications such as mold growth, requiring additional remediation services. Other scenarios may involve replacing damaged insulation, fixing plumbing issues, or addressing electrical concerns, all of which add to the overall expense.

Average Costs for Water Damage Restoration

Water damage restoration costs vary widely based on the factors mentioned above. However, here are some general ranges to help you estimate:

  • Minor Damage: $1,000 to $2,000 (e.g., small leaks affecting limited areas, which account for about 20% of all water damage claims)
  • Moderate Damage: $2,500 to $6,500 (e.g., moderate flooding or damage to multiple rooms, which account for about 70% of all water damage claims)
  • Severe Damage: $7,000 to $20,000 or more (e.g., extensive damage to multiple floors or a wide space or black water contamination, which is rarer and only account for about 10% of all water damage claims)

Typical cost breakdown:

  • Inspection and Assessment: $200 to $600
  • Water Extraction: $1,000 to $3,000
  • Drying and Dehumidification: $800 to $3,500
  • Repairs and Reconstruction: $1,000 to $10,000 or more, depending on the scope.

How to Save on Restoration Costs

  1. Act Quickly: Addressing water damage immediately can prevent further issues, such as mold growth or structural damage, reducing overall costs.
  2. Regular Maintenance: Regularly inspect and maintain your plumbing, roof, and gutters to minimize the risk of water damage.
  3. Hire Professionals: While DIY efforts might seem cost-effective, professional restoration companies have the expertise and equipment to resolve issues efficiently, saving you money in the long run.

Why Choose Professional Restoration Services?

Professional water damage restoration services offer numerous benefits, including:

  • Expertise: Trained technicians can accurately assess the damage and recommend the best solutions.
  • Specialized Equipment: High-powered tools and technology ensure effective water removal and drying.
  • Time Efficiency: Professionals work quickly to minimize disruptions and prevent further damage.

At MSI, we specialize in comprehensive water damage restoration services. Our experienced team is equipped to handle all aspects of restoration, from initial assessment to final repairs, ensuring your property is restored to its original condition.

Conclusion

Water damage restoration costs can vary based on factors such as the size of the affected area, the type of water involved, and the extent of the damage. Addressing issues promptly and partnering with a trusted professional helps keep costs manageable and ensures quality results. Beware of companies that inflate invoices by charging for unperformed services or deliver subpar work, which could lead to mold growth and complicate insurance claims. If you’re facing water damage, don’t delay. Contact Mold Solutions & Inspections today for a thorough assessment and expert restoration services. Protect your property and peace of mind with our reliable solutions.