Storm Water Damage Cleanup

When a storm damages your property, removing the visible water is only the beginning.

We dry and verify with real moisture data, so your property is truly dry, not just dry on the surface.

Because MSI has specialized in mold inspection and remediation since 1998, we understand what can happen when hidden moisture is missed.

Contact Our Certified Experts

Trust our 5 Stars For Your Emergency Water Extraction

Mold Solutions & Inspections place picture
5.0
Based on 160 reviews
John Runyen profile picture
John Runyen
3 months ago
These guys are great. Joe went above and beyond with talking through my specific situation. Mike did the actual mold inspection and he was great too - prompt, knowledgeable, and fast. I had the report in my inbox 2 days later. Highly recommend
Mathy Stanislaus profile picture
Mathy Stanislaus
3 months ago
Joe and his team were great to work with - Joe responded to all my questions - his team was very organized and diligent and did a great job addressing my mold issues. They removed wallboard and vanity. Joe also recommended a very good person to handle the replacement for the wallboard
How could I possibly express in words my gratitude to Joe, Mike and the entire team at MSI?! When to our horror, water damage brought mold to our home, Joe and the team at MSI came highly recommended from a neighbor and I will be forever grateful. From the first phone call until the insurance claim was processed and the remediation paid for, Joe was kind, informative, and incredibly helpful at connecting us to the other resources (a public adjuster, duct cleaning, etc.) we would need to take care of our home. They got to us quickly and our job was quite extensive. The team was highly professional, communicative, and efficient. They took care of the mold and kept us safe and informed every step of the way. Should you ever need mold remediation work done, MSI is the only team I would call!
Natalie Campanile profile picture
Natalie Campanile
4 months ago
I recently worked with Mold Solutions and Inspections following a water loss insurance claim, and I couldn't be more pleased with the experience. Joe was incredibly helpful, taking the time to explain every step of the process and providing support from start to finish. The entire team was punctual, professional, respectful, and kept the work area clean throughout the project. Their attention to detail and commitment to customer service made a stressful situation much easier to navigate. I've already recommended them to a coworker and would highly recommend them to anyone dealing with a water loss or insurance claim.
Amanda Sternberg profile picture
Amanda Sternberg
4 months ago
Joe and his team at MSI were fantastic! They helped us clear up a water damage issue in our basement in Point Breeze. The guys who came buy were efficient and professional. Joe himself has been great, even going above and beyond to provide guidance and recommendations for next steps after his job was done. I highly recommend this company!
Stephanie Wolff profile picture
Stephanie Wolff
5 months ago
We’ve lived in our home for almost 20 years and have (unfortunately) needed MSI’s services four different times. Each time, Joe and his team have been outstanding. From the first phone call to the final follow‑up, every step is handled with genuine friendliness and true professionalism. Joe even remembered us after more than a decade between jobs.

In a time when it can be hard to get service providers to even call you back, MSI is a real standout. No one wants to deal with water damage or mold, but knowing this team is out there doing high‑quality, reliable work has been a game changer for us as homeowners.
Khyra Lammers profile picture
Khyra Lammers
6 months ago
Fast, Reliable and Straight to the Point! I called for a mold inspection quote and within minutes, Joe returned my call and scheduled my inspection. Mike was able to come out the next day, and the tests took no time at all. After the tests, Joe reviewed the results with me and clearly answered my questions about them. I appreciate their professionalism, and I highly recommend MSI if you need a mold inspection.
Joe and his team were excellent. Immediately responded and started the job within 24 hours. Extremely communicatative; explained everything in detail.
Scott Wushesnky profile picture
Scott Wushesnky
8 months ago
MSI is excellent! They were professional, reliable, and incredibly supportive. They did a phenomenal job taking care of my home and making sure that I was involved and understood the process. Highly recommend!
Billy Hayes profile picture
Billy Hayes
9 months ago
These guys have 5 stars for a reason. We had an issue with bathroom mold that needed to be treated and I had to cancel after setting a date. Joe was understanding, communicative, and helpful along the way. Once we rescheduled, the team was full of professionals that diligently remediated the affected area and cleaned up everything nicer than when they first arrived. I highly recommend them to anyone and everyone.
Lee Klein profile picture
Lee Klein
9 months ago
Joe arrived on time, entertained me with tales of traditional deep South Philly, where up means down (south) and down means up (north) -- or maybe vice versa? -- and educated me unsurprisingly on mold (you can't just buy the machine that tests for it, for example, you need certification). And he taught me something I will never forget about footwear (won't share this important and memorable lesson here, however). Generally, a pleasant, efficient process to ensure that some roof leak damage hadn't developed into something nasty/pathological. He called to discuss the results he shared via email a few days after the testing and explained everything clearly. Fully confident in his expertise -- and will call again without hesitation if it comes down to it.
Brittany Clarke profile picture
Brittany Clarke
10 months ago
Joe is the absolute best. We needed to find someone to help test for mold during our inspection process. Joe and his team provided exceptional and timely service. Joe’s candor and willingness to talk you through the issues is exactly what we needed as first time home buyers. We 100% recommend MSI.
Jacob Neumann profile picture
Jacob Neumann
10 months ago
I recently purchased by first home and discovered there was mold in the crawl space. I closed on this home Friday of one week and had roommates moving in the very next Thursday. Joe, the owner of MSI, came out on Saturday, gave me a quote, and MSI was able to start on that Monday and get the job done in time! Joe is an amazing person that carries himself in a very disciplined and professional way, and he stands behind his company's work! The crew was equally as amazing and professional. Very kind, respectful, and a thorough job done top to bottom. After the job was completed, Joe was kind enough to explain to me how to set up my dehumidifier in my crawl space so the mold has a snowball's chance in hell of coming back. MSI is an amazing company, a quality brand, and a pleasure to interact with. Should the need arise, they'll be hearing from me again for more business! Thank you MSI!
John OBrien profile picture
John OBrien
1 year ago
I can’t say enough good things about MSI and especially Joe, the owner. From the very first phone call, he was incredibly kind and understanding of my anxiety about having mold in our home with an 8-month-old baby. I reached out with a lot of questions (probably more than most!) and Joe was always patient and never made me feel like I was bothering him.

They were able to start the remediation within a week of contacting them, which gave us huge peace of mind. The team was professional, respectful of our home, and explained what they were doing each step of the way. Knowing our baby’s health and safety were a priority to them made such a difference.

Should we need further remediation, we will definitely continue using them. I’m so grateful we found MSI and would recommend them to anyone who needs mold remediation.

The Storm Passed. The Water Damage Hasn't.

When a storm damages your property, removing the visible water is only the beginning. True storm water damage cleanup means finding every place the water went, not just the puddle you can see.

Wind-driven rain can enter around roofs, windows and doors. Heavy rainfall can overwhelm drainage systems. Groundwater can seep into basements. Water can move through insulation, walls, ceilings and flooring long before it becomes visible.

And if outside floodwater enters the building, you’re dealing with more than moisture. Contamination may also influence how affected materials should be handled.

Mold Solutions & Inspections (MSI) approaches every project by answering three critical questions:

Our IICRC-certified technicians identify affected areas, extract water, evaluate materials, establish controlled drying conditions, monitor moisture and verify drying. We don’t just clean up where the storm water appeared. We investigate everywhere it went.

water-extraction

Storm Damage? Safety Comes First

Storm-related water losses create conditions that differ from an ordinary plumbing leak. Before you enter the affected area, protect yourself.

Watch for Electrical Hazards

01

Don’t step into standing water when electrical outlets, appliances, equipment or wiring may have been affected.

Avoid Unstable Areas

02

Storms can damage roofs, ceilings and other building components. Stay clear of sagging ceilings, fallen materials and anything that looks structurally unsafe.

Don't Assume Floodwater Is Clean

03

Water entering from outside can carry soil, microorganisms, chemicals and other contaminants. Avoid unnecessary contact until conditions have been evaluated.

Stop Additional Water Intrusion When Safe

04

Roof openings, broken windows or other damage may require temporary stabilization by an appropriate contractor before effective interior drying can begin.

Call MSI for the Water Damage

05

Once immediate hazards and active water intrusion are addressed, MSI can evaluate and mitigate the resulting water damage.

Storm Water Doesn't Always Take One Path

A burst pipe usually gives you a fairly clear starting point. Stormwater is different.

During a severe weather event, water may enter through several locations at the same time. For example:

  • Roof leak → attic insulation → ceiling
  • Wind-driven rain → window opening → wall cavity
  • Groundwater → basement → flooring and finished walls

What looks like one water-loss event may actually involve multiple moisture paths across multiple areas of the property. That’s why MSI doesn’t simply start where the biggest puddle is. We look at the building as a whole and follow the water.

The MSI Difference: Follow the Damage Before Assuming the Scope

Most water-damage companies have pumps, air movers, and dehumidifiers. Equipment matters, but equipment doesn’t answer the most important questions after a storm:

MSI uses moisture investigation and measurement to answer those questions. Our drying strategy follows the real conditions inside your property, not assumptions based on what’s visible. That investigative approach is what separates thorough storm water damage cleanup from a quick surface fix.

20241205_135458-rotated

Our Storm Water Damage Cleanup Process

Every step below has a purpose: understand the loss, control it, and prove the structure is dry before repairs begin.

Identify How Water Entered the Property

Before we develop a plan, we evaluate the nature of the intrusion. Storm-related water damage may result from:

  • Roof leaks
  • Wind-driven rain
  • Damaged roofing materials
  • Broken windows
  • Door openings
  • Groundwater intrusion
  • Basement flooding
  • Drainage failures
  • Sump pump failures
  • Flash flooding
  • Sewer or drain backups
  • Water entering through building-envelope openings

The source matters, because it affects both the extent of the loss and the potential for contamination.

Determine Where the Water Traveled

The visible waterline doesn’t define the affected area. Water migrates beneath flooring, wicks into drywall, enters insulation and moves through wall or ceiling cavities. MSI evaluates potentially affected materials including:

  • Drywall
  • Ceilings
  • Insulation
  • Wood framing
  • Subflooring
  • Flooring systems
  • Baseboards
  • Wall cavities
  • Cabinets
  • Basement finishes
  • Attic materials

We don’t assume the edge of the puddle is the edge of the damage.

Evaluate Water Conditions

Not every storm-related loss should be treated the same way. Rain entering directly through a newly damaged roof presents different conditions from surface floodwater that has traveled across soil, streets or other exterior environments. Sewer or drain backups raise another level of concern. The water source influences decisions about:

  • Safety
  • Cleaning
  • Contamination control
  • Material removal
  • Drying
  • What can potentially remain

Before deciding what can be saved, understand what the water touched.

Extract Standing Water

When appropriate, MSI uses professional extraction equipment to remove standing and excess water. Removing liquid water quickly reduces the amount that later has to evaporate. But here’s the important distinction: extraction removes the water you can see—it doesn’t prove the structure is dry. Extraction is one stage of the process, not the finish line.

Measure Moisture

After a storm, appearance alone can be misleading. A wall may look dry while insulation behind it stays wet. A floor may feel dry while moisture lingers in the assembly below. A ceiling stain may be the final point of a much larger moisture path.

MSI uses professional moisture-detection methods to evaluate affected and potentially affected materials. These measurements help establish:

  • What became wet
  • How far moisture traveled
  • Where additional investigation may be needed
  • Whether drying is progressing
  • When appropriate drying goals have been reached

If you don’t measure it, you’re guessing.

What Can Be Dried and What Needs to Be Removed?

Storm damage doesn’t automatically mean everything needs demolition. But drying everything in place isn’t always appropriate either. MSI weighs factors such as:

Porous materials exposed to contaminated exterior floodwater may require a different approach from materials affected by rain through a damaged roof. The objective isn’t maximum demolition. It’s making informed decisions based on the actual loss.

Structural Drying After Storm Damage

Once standing water, contamination concerns and necessary material removal have been addressed, structural drying begins. MSI may use professional:

But the equipment isn’t the strategy; the measurements are. MSI monitors moisture and environmental conditions throughout the drying process. If materials aren’t responding as expected, we investigate why and adjust. We don’t decide a building is dry because several days have passed. We evaluate the drying data.

Roof Damage After a Storm

High winds, heavy rain and falling debris can create roof openings that let water into:

The stain inside your building may sit several feet away from where the water originally entered. A roofing contractor should address the damaged roof. MSI addresses the resulting interior water damage.

Your roofer stops the next rain. MSI addresses the water that already got inside.

Structural Drying Is More Than Setting Up Fans Image
water extraction

Basement Flooding After Heavy Rain

Basements are especially vulnerable during major storms. Water may enter because of:

Finished basements can hide moisture behind walls and beneath flooring long after standing water is extracted. MSI evaluates the basement beyond the visible waterline. Getting the water out isn’t the same as getting the basement dry.

Wind-Driven Rain Damage

Wind can push rain through areas that stay dry during normal weather. Water may enter around:

Because water can enter through small or concealed pathways, interior damage isn’t always immediately obvious. If staining, bubbling paint, wet drywall or unexplained moisture appears after a severe storm, further investigation is warranted.

Outside Floodwater Changes the Cleanup Strategy

When stormwater travels across the ground before entering your property, contamination becomes an important consideration. Exterior floodwater can pick up contaminants along the way, which affects decisions about:

This is why proper stormwater damage cleanup begins with evaluating what kind of water entered the building, rather than treating every loss like a broken supply line. Same amount of water. Different source. Different mitigation decisions.

Storm Water Damage & Mold

Storm damage creates another challenge: you may not discover every leak right away. A storm can push water into an attic, wall cavity or other concealed space without producing an obvious puddle—and repeated storms can create recurring moisture conditions.

That’s where MSI’s mold expertise becomes especially valuable. Because we specialize in both water damage and mold inspection and remediation, we approach storm losses knowing what can happen when hidden moisture goes overlooked.

We look beyond the immediate cleanup and ask:

Today’s storm shouldn’t become tomorrow’s hidden mold problem.

Commercial Storm Water Damage Cleanup

Storm damage can create significant operational challenges for commercial properties. Water may affect:

For businesses, the immediate question isn’t always “How quickly can we tear everything out?” It’s often “How do we understand the damage, control the loss and make informed decisions without unnecessary disruption?”

MSI helps commercial owners and property managers understand affected areas, moisture conditions, drying progress and mitigation activities. Our commercial storm water damage cleanup creates clearer communication among property management, ownership, contractors, tenants and insurance representatives.

water extraction

Storm Water Damage & Insurance

Storm-related coverage depends on both the cause of the damage and your policy. Coverage for wind-driven rain entering through storm damage may differ from coverage for rising surface floodwater. Flood insurance may be separate from a standard property policy, and sewer or drain backups may carry different requirements.

MSI doesn’t determine whether your loss is covered. But we can document applicable aspects of the mitigation, including:

MSI documents the damage and mitigation. Your insurance carrier determines coverage.

Storm Water Damage Cleanup FAQs

What should I do immediately after storm water enters my property?

Prioritize safety. Avoid standing water when electrical, structural or contamination hazards may exist. Stop additional water intrusion when it’s safe to do so, and contact the appropriate professionals.

Yes, but rain entering directly through roof damage presents different conditions from exterior floodwater that traveled across the ground before reaching your property.

No. Water can remain inside drywall, insulation, flooring, framing and other materials even after standing water has been extracted.

Effective storm water damage cleanup relies on professional moisture-detection methods. MSI uses them to evaluate affected and potentially affected materials and trace moisture well beyond visible damage.

No. Material decisions depend on the water source, contamination, saturation, condition, duration of exposure and whether the material can be appropriately dried.

Persistent excess moisture can create conditions favorable to microbial growth. Repeated or undiscovered storm leaks deserve particular attention—another reason our combined water-damage and mold expertise matters.

MSI focuses on water-damage mitigation and mold-related services. An appropriate roofing contractor should address damage to the roof itself.

There’s no universal timeline. Materials, saturation, humidity, accessibility and the extent of the loss all affect drying. MSI monitors actual conditions rather than relying on a predetermined number of days.

Yes. MSI can document applicable aspects of the mitigation project, including affected areas, photographs, moisture conditions and drying activities. Coverage decisions remain with the carrier.

The Storm Is Over. The Investigation Isn't.

Once the rain stops and the standing water disappears, it’s tempting to assume the emergency is finished. But the most important water may now be the water you can’t see:

  • Inside the wall
  • Under the floor
  • Above the ceiling
  • Within the insulation

That’s why MSI approaches storm water damage cleanup differently—with the trained eye of a team that understands both water and mold.

When you need dependable, thorough stormwater damage cleanup, trust the professionals who don’t stop at the surface.

Mold Solutions & Inspections (MSI)
Don't Settle for Image

Storm Water Inside Your Property? Don’t just remove what’s visible. Find out everywhere the storm water went.

CALL MSI NOW FOR 24/7 STORM WATER DAMAGE CLEANUP