Compassionate Hoarding Cleanup Services You Can Trust
At MSI, we understand that hoarding isn't just about clutter — it's a complex and deeply personal challenge. Whether you're helping a loved one regain control of their home or facing the situation yourself, our team approaches every hoarding cleanup with discretion, respect, and compassion. We've worked with families, landlords, estate managers, and social workers to restore safety, dignity, and livability to properties across Pennsylvania, New Jersey, and Delaware.
With over 25 years of experience in hazardous and sensitive cleanups, we’re uniquely equipped to handle not just the visible mess, but the underlying health risks that come with hoarding — from mold and rodent droppings to structural damage and biohazards. Every job is different, and that’s why our approach is never one-size-fits-all. We tailor our cleanup plans based on the severity of the situation, the condition of the space, and the emotional needs of those involved.
When you choose MSI, you're not just hiring a cleanup crew — you're partnering with a team that understands the emotional weight behind the work and treats every client with dignity and care.
Recognizing the Signs of Hoarding
Hoarding behaviors can develop gradually, making them difficult to spot — especially for loved ones who see the space often. While clutter alone doesn’t always indicate hoarding, there are clear signs that a home may be unsafe, unsanitary, or unlivable due to excessive accumulation.
Common signs of hoarding include:
Entire rooms, hallways, or stairways blocked by piles of items
Inability to access or use essential areas like kitchens, bathrooms, or beds
Mold, mildew, or strong odors from food waste or trash buildup
Collections of newspapers, boxes, or broken items that are never discarded
Refusal to allow visitors into the home due to embarrassment or fear of judgment
Significant anxiety or distress at the thought of discarding anything
Presence of pests, rodents, or droppings
Risk of fire, falling hazards, or structural damage due to overloading
If you’ve noticed one or more of these signs, the situation may be more serious than just disorganization. MSI can assess the home and help determine the safest and most respectful path forward.
People with hoarding disorder typically save items because:
They believe these items will be needed or have value in the future
They feel safer when surrounded by the things they save
The items have important emotional significance — serving as a reminder of happier times or representing beloved people or pets
Hoarding Cleanup
Levels of Hoarding
The accumulation of excessive clutter in a home can pose serious health and safety risks. Restoring homes affected by hoarding to a safe, clean, and livable environment is a responsibility we take very seriously. At Mold Solutions & Inspections, we handle every hoarding cleanup with compassion, discretion, and unmatched attention to detail. Our goal is to provide assistance in hoarding situations without judgment, so you never have to feel embarrassed or ashamed, no matter the condition of the property.
Understanding the level of hoarding in a home is crucial to assessing the severity of the situation, determining the potential costs, and identifying associated risks. Below are the five levels of hoarding, as defined by the National Study Group on Compulsive Disorganization:
Hoarding Level 1
The home is considered safe and sanitary. All doors and stairways are accessible, there is light clutter, no noticeable odors, and no more than three locations with animal waste.
Hoarding Level 2
Dirty food preparation surfaces, overflowing garbage bins, and noticeable pet waste on floors. Signs of mildew in kitchens and bathrooms, light odors, two or more rooms affected by clutter, HVAC systems malfunctioning for over six months, and at least one blocked exit.
Hoarding Level 3
Clutter spreads both inside and outside the home, creating structural damage. Strong, pervasive odors are present, and some rooms are completely unusable due to the clutter.
Hoarding Level 4
Several rooms are barely livable, with mold and mildew present throughout the home. Animal waste is widespread, kitchens and bathrooms are nearly unusable, sewer problems are evident, and social isolation often becomes an issue.
Hoarding Level 5
The most severe level, with substantial structural damage, overwhelming foul odors, and non-functional basic utilities like electricity and running water. Severe pest infestations and excessive trash accumulation make parts of the home inaccessible, requiring extensive restoration.
At Mold Solutions & Inspections, we are experienced in addressing hoarding cleanup at all levels, ensuring the property is restored safely and efficiently. Our team of trained professionals approaches every situation with care, maintaining the highest standards of privacy and respect for those involved. Trust us to help you or your loved ones reclaim a safe and healthy living environment.
Why Choose Us
IICRC Certified Firm
24 Hour - 365 Day Availability
We Work With Your Insurance Company
Not A Franchise - We Put You First
Eco-Friendly/Plant Based Solutions
Cost Effective, Done Right
Frequently Asked Question
Collectors look for specific items and often organize or display their collection. The items people collect are likely to have real or sentimental value that can be explained to others. A collection may take over a living or work space but does not cause the emotional distress or interfere with personal functioning.
Junk companies believe just that, everything is junk. Whereas, professionally experienced hoarding cleanup companies can organize and sort through the clutter with the hoarders themselves, showing compassion and patience, while also finding valuables that could have been just trashed. This can make the process much easier and alleviate unneeded stress.
Unfortunately in many cases the answer is no. In fact, a growing trend with insurance companies across the nation is cancel policies of hoarding homes once this fact is discovered. This is why our specialists conduct hoarding cleaning projects with the utmost professionalism, courtesy, and privacy.