Our Emergency Response Team is On Call 24/7

Biohazard situations are among the most sensitive and emotionally difficult scenes a property owner can face. Whether it involves a trauma, unattended death, suicide, crime scene, or hazardous contamination from human waste or bodily fluids, these events demand more than just cleaning — they require professional remediation, emotional understanding, and strict safety protocols.

At MSI, we provide licensed and experienced biohazard cleaning services throughout Pennsylvania, New Jersey, and Delaware. We understand that these circumstances can be overwhelming, so we respond quickly, work discreetly, and treat every client with the utmost compassion and respect. Our team is trained in OSHA-compliant procedures, bloodborne pathogen handling, and advanced decontamination techniques to restore your property to a safe, livable condition.

When you call MSI, you're not just getting cleanup — you’re getting support. We handle every job with care, confidentiality, and dignity, so you can begin the process of healing without worrying about the scene left behind.

What Situations Require Biohazard Cleaning?

Biohazard cleanup goes far beyond simple disinfection. It’s required any time there’s a risk of exposure to biological contaminants that can pose serious health threats to occupants or restoration workers. These include:

  • Trauma and Crime Scenes – Blood, tissue, and other bodily fluids can carry bloodborne pathogens like HIV, Hepatitis B, and Hepatitis C.

  • Unattended Death – When someone passes away and isn’t discovered for days or weeks, decomposition can result in dangerous bacteria and strong, lingering odors.

  • Suicides – These emotionally traumatic events require not only proper cleaning but compassion and discretion from the response team.

  • Sewage Backups and Waste Contamination – Raw sewage contains viruses, bacteria, and parasites that can make people seriously ill if not professionally remediated.

  • Hoarding Situations – Often accompanied by rodent infestations, mold, decaying waste, or human/animal feces.

  • Industrial or Workplace Accidents – Where blood or hazardous materials are involved and need to be removed according to OSHA regulations.

Attempting to clean these environments without professional training and equipment can worsen contamination and put your health at risk. That’s why property owners, first responders, and municipalities across the region trust MSI when safety, legality, and compassion matter most.

Facing a Difficult Cleanup? You’re Not Alone

Whether it’s after a trauma, accident, or contamination, biohazard cleanup requires more than just cleaning—it demands care, discretion, and expertise. MSI has over 25 years of experience handling the most sensitive situations with respect and professionalism. Call now—we’re here to help.

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Attempting to clean these environments without professional training and equipment can worsen contamination and put your health at risk. That’s why property owners, first responders, and municipalities across the region trust MSI when safety, legality, and compassion matter most.

Here’s a list of what to do if you ever find yourself in this terrible situation.

Call the Authorities

Calling 911 should always be the first step in dealing with any crime scene.

Shut off Access to the Scene

Be sure that you, your tenants or customers don't enter or alter a crime scene.

Cooperate with the Police Investigation

Once help arrives, cooperating with the proper authorities is a must. While the length of this stage may vary depending on the investigation, you may be required to shut down your facility or temporarily relocate tenants.

Call Our team

Our team of highly trained professionals will help you quickly, safely, and discreetly return the space to normal—while coordinating with your insurance company if needed.

Why Professional Cleaning Matters

Cleaning up a biohazard scene isn’t just about removing visible stains—it’s about protecting health, preventing cross-contamination, and restoring the property safely and legally. Bodily fluids, human waste, and decomposition can contain dangerous pathogens such as MRSA, C. diff, HIV, and Hepatitis. These can linger on surfaces or become airborne if disturbed without proper containment and remediation protocols.

Using household cleaning products or hiring a standard cleaning company isn’t enough. In fact, improper cleanup can:

  • Leave behind harmful bacteria or viruses

  • Spread contamination to unaffected areas

  • Create strong odors that embed into building materials

  • Lead to legal issues for property owners and landlords

  • Put occupants, employees, or first responders at serious health risk

At MSI, our certified technicians follow strict OSHA and EPA guidelines. We don’t just clean — we disinfect, decontaminate, and restore. We also provide documentation for insurance claims or legal proceedings, ensuring your property is handled with care and compliance from start to finish.

What Is Our Process?

  • target iconCommunication with your insurance company (if applicable)
  • target iconAssessment of the affected areas
  • target iconComplete decontamination of all impacted areas and contents within containment
  • target iconSecure, appropriate disposal of all unsalvageable items
  • target iconDocumentation and photo records of all items
  • target iconFinal walkthrough with property owner and insurance adjusters

Who We Help

Biohazard situations affect more than just the physical property—they impact lives, families, and communities. At MSI, we proudly assist:

  • Homeowners and Families dealing with trauma, accidents, or unattended deaths

  • Landlords and Property Managers navigating tenant situations or compliance concerns

  • Business Owners and Facilities affected by accidents or contamination

  • Law Enforcement and First Responders needing reliable post-scene cleanup

  • Municipalities requiring licensed, insured cleanup after public health incidents

Whether you manage a single property or multiple sites, we tailor our services to your needs—always with professionalism, discretion, and compassion.

When the Unthinkable Happens, We’re Here to Help

Biohazard situations—whether from trauma, unattended death, hoarding, or hazardous waste—require more than just cleaning. MSI provides discreet, compassionate, and certified biohazard cleanup to restore safety and peace of mind. Available 24/7 when you need us most.

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Trust MSI When It Matters Most

When dealing with a traumatic or hazardous situation, you need more than a cleanup crew—you need a trusted partner who understands the urgency, the emotions, and the responsibility. At MSI, we take that responsibility seriously.

Our team is trained to respond quickly, work discreetly, and restore the affected space to a safe, livable condition with minimal disruption. Whether you’re a homeowner, landlord, business owner, or first responder, we’re here to ease the burden—24 hours a day, 7 days a week. We coordinate with insurance, document every step, and prioritize your privacy throughout the process. Because when it comes to biohazard remediation, compassion and compliance go hand in hand.

If you're facing a biohazard emergency, don’t wait. Call MSI for immediate, professional help. We’re available 24/7 and will walk you through every step—confidentially, compassionately, and in full compliance with health and safety regulations.

Fire Damage Restoration service

Why Choose Us

IICRC Certified Firm

24 Hour - 365 Day Availability

We Work With Your Insurance Company

Not A Franchise - We Put You First

Eco-Friendly/Plant Based Solutions

Cost Effective, Done Right

Frequently Asked Question

MSI offers 24/7 emergency response across Pennsylvania, New Jersey, and Delaware. In most cases, we can be on-site the same day to begin containment and cleanup—minimizing health risks and helping you begin recovery immediately.

Yes, many homeowners and business insurance policies do cover biohazard remediation—especially for trauma scenes, unattended deaths, or sewage backups. MSI will help you navigate your policy, document the damage, and work directly with your insurance provider to simplify the claims process.

Biohazard scenes contain dangerous pathogens that can’t be safely removed with household cleaners. Improper cleanup can spread contamination, create lingering odors, and put you at risk of legal liability. MSI uses OSHA-compliant protocols, hospital-grade disinfectants, and certified PPE to restore your space safely and legally.

Reviews

Victoria ChaoVictoria Chao
16:19 06 Sep 24
I can't recommend MSI highly enough. Joe responded promptly to my mold testing request and sent out his team the day of. It only took a few days to receive the results via email, and he helped me interpret them over the phone. Throughout the process he was very reachable by email, phone, and text. Exceptional service and team - thank you Joe!
Sandy LaSandy La
17:38 06 Mar 24
We cannot say enough great things about Joe and his whole crew. Professional, patient, thorough, and honest. Will hands down recommend this team of professionals for any remediation or inspections you may have!
Todd O'LearyTodd O'Leary
14:43 05 Mar 24
I can't recommend enough - Joe the owner was great at explaining everything in detail over the phone and really took extra time to make sure he was giving the best service possible.In addition to top notch customer service they were quick, clean, careful and very fairly priced. HIGHLY recommended if you have any mold issues.
Matthew ScobellMatthew Scobell
13:50 13 Jul 23
Joe is amazing. He is easily the most helpful and reliable person I've used for any kind of home services. He responds quickly to all my questions and goes above and beyond to help. I have a very old stone basement that is prone to water and humidity issues and I'm very grateful that I have Joe to help me out with it. I can't recommend him and MSI enough.
Joe TenutoJoe Tenuto
16:23 20 Sep 22
Alice DAlice D
23:11 10 Sep 21
After Ida left our basement floor soaked I called several businesses to try to get the remediation process started before the mold went out of control. Joe, the owner of MSI, called me back within the hour, explained that (understandably) they were very busy, but did arrange for someone to assess the damage that day. Joe kept in communication with me, promised he'd get me on the schedule within a couple of days, and did so. Joe and his team were professional, up-front and thorough. The service from MSI was exceptional. There are not many businesses that are still run this way.
Kevlin KauffmanKevlin Kauffman
12:12 02 Feb 21
Joe is the owner and truly cares about the quality of his work. Joe is professional, punctual, knowledgeable, honest, fair. Joe showed up on time and educated me on the whole process as he performed it. Joe personally called me when the results were in and explained the results. Thank goodness no mold was detected! I (and my friends and family) will be using MSI for all our mold issue!
Michelle HongMichelle Hong
15:32 27 Sep 20
I have called on Joe and his team at MSI three times over the past 7 years. Each time, they were prompt to respond, extremely professional, friendly, quick and thorough. This last time we had a water leak from our third floor bathroom that seeped down to our first floor kitchen. It actually was a great relief in the back of my mind to know that I already had a great contractor in mind. I emailed Joe at 4 am on a Sunday morning and he was on the phone with me by 10 am. He squeezed me into his calendar even though he was already booked solid from a hurricane that had blown through our region the previous week. He is just one of those people who you want to have on your speed dial as a homeowner, even if you hope never to have to use his services. Highly recommend him.
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