Hoarding Cleanup Greenville Delaware

Our core principles are simple: Integrity, Loyalty, Honesty and Pride in the work we do and the relationships we build with all of our customers.

Greenville Delaware is one of the most populated places in all of New Castle County Delaware.  And within these areas are some home owners suffering from hoarding disorder. Some are  embarrassed and use their efforts to hide their infliction, keeping friends and family away from  their homes, and thusly living in squalor. It is estimated that up to 5% of all people in the world  have some degree of hoarding issues, but because they often feel ashamed, most family  members never discover their living conditions.  

Unlike traditional junk hauling companies that have junk written all over their trucks advertising  the work to all neighbors and passerby’s, our hoarding cleanup team is committed to protecting  your privacy and showing the compassion needed to handle the project. Privacy is important  when dealing with hoarding cleanup and main focus is to transform your living condition into a  respectful living space that you can be proud to bring your friends and family back. We even  offer a service to arrive in unmarked trucks to further prevent others from ever knowing you or  your family member had an issue in the first place. When it comes to hoarding cleanup in  Lumberton and New Castle County Delaware, our hoarding cleanup team has the experience,  attention to detail and care to handle any situation without disruption. 

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Understanding the Condition

At MSI our team fully understands the stress a hoarder may experience when dealing with the  removal of items they see as valuable. Removing the clutter and creating a safe and hazard free  environment is our goal, all the while showing the compassion needed to facilitate a seamless  turnaround for you or your loved one. It is crucial to comprehend the complexities of someone  who is living under hoarding conditions. Hoarding is a psychological disorder characterized by  an inability to part with possessions, resulting in excessive accumulation and clutter. This  behavior often overwhelms the living spaces and disrupts the lives of individuals and families. 

Levels of Hoarding 

Hoarding can range from mild to severe, with different levels that reflect the impact on the  individual’s living conditions and safety. These levels can range from level one, where clutter is  minimal and manageable, to level five, where the hoarding significantly threatens the health and  safety of those living in the space. 

Psychological Callenges 

Hoarding has various psychological causes, including anxiety, depression, and trauma. Often,  individuals resort to hoarding as a coping mechanism for these mental health challenges. The  possessions they accumulate are a form of comfort or control amid the chaos they feel within. 

Impact on Families 

Hoarding affects the person battling with the behavior and their loved ones. The problematic  living conditions, potential health hazards, and social isolation frequently accompanying  hoarding can lead to strained family relationships. It’s essential to approach hoarding with  empathy, understanding, and support while seeking proper assistance to address the issue. 

The Cleaning Process

At Mold Solutions & Inspections, we our compassionate process of cleaning builds trust  between us and all of those involved, so the hoarding cleanup could move smoothly avoiding  any conflict or incidents which only exasperate the client. The three step approach includes:  

Step 1

Building a personal connection. We try to get an assessment of the situation before we walk in the home. We work to build a personal connection with the client based on respect and trust. We’ll develop a cleaning plan with the client and family, and establish end goals to be set and met.

Step 2

Implanting the cleanup plan. This will help us know what is staying and what is going as to avoid any unneeded stress. We will also sort through the items and separate anything we think is of value or anything to which holds importance. It is crucial that we make sure all of those involved are just that, involved.

Step 3

The walkthrough. This is when we walk through the home together, identifying any issues, or ensuring the complete satisfaction of all involved. We want to make sure before our vans leave the site, you are happy with the final results, other we don’t leave, because your happiness is our guarantee.

If you know someone in Greenville Delaware suffering from hoarding disorder, or if you yourself  is in need of hoarding cleanup, don’t worry, don’t be embarrassed because we are here. We are  here not to talk, but to listen. And we are here to assist you in getting back to a safe, healthy and  clean living space. 

About Us

Established in May of 1998, for more than 25 years we have provided an unmatched level of service for mold testing, mold remediation, water damage restoration, fire and smoke cleanup, bio-hazard cleaning, and hoarding cleanup. We have also served as expert witnesses in more than 25 cases in both Pennsylvania and New Jersey in the last 4 years. We are an IICRC certified firm, which means all of our employees are trained and certified with the latest techniques for the highest standard of restoration, and we pride ourselves on our continuing education.

No matter the loss, our mission is to return your home to pre-loss conditions in a safe, quick, and cost-efficient manner. Our core principles are simple: integrity, loyalty, honesty, and pride in the work we do and the relationships we build with all of our customers. We want to make any situation you may encounter as stress-free as possible while returning your home and your life back in order with minimal disruption. We always listen to our clients and commit ourselves to consistently meeting and/or exceeding their expectations with forethought, flexibility, customer focused service, and unmatched quality.

Reviews

Mold Solutions & Inspections place picture
5.0
Based on 160 reviews
John Runyen profile picture
John Runyen
2 weeks ago
These guys are great. Joe went above and beyond with talking through my specific situation. Mike did the actual mold inspection and he was great too - prompt, knowledgeable, and fast. I had the report in my inbox 2 days later. Highly recommend
Mathy Stanislaus profile picture
Mathy Stanislaus
1 month ago
Joe and his team were great to work with - Joe responded to all my questions - his team was very organized and diligent and did a great job addressing my mold issues. They removed wallboard and vanity. Joe also recommended a very good person to handle the replacement for the wallboard
How could I possibly express in words my gratitude to Joe, Mike and the entire team at MSI?! When to our horror, water damage brought mold to our home, Joe and the team at MSI came highly recommended from a neighbor and I will be forever grateful. From the first phone call until the insurance claim was processed and the remediation paid for, Joe was kind, informative, and incredibly helpful at connecting us to the other resources (a public adjuster, duct cleaning, etc.) we would need to take care of our home. They got to us quickly and our job was quite extensive. The team was highly professional, communicative, and efficient. They took care of the mold and kept us safe and informed every step of the way. Should you ever need mold remediation work done, MSI is the only team I would call!
Natalie Campanile profile picture
Natalie Campanile
2 months ago
I recently worked with Mold Solutions and Inspections following a water loss insurance claim, and I couldn't be more pleased with the experience. Joe was incredibly helpful, taking the time to explain every step of the process and providing support from start to finish. The entire team was punctual, professional, respectful, and kept the work area clean throughout the project. Their attention to detail and commitment to customer service made a stressful situation much easier to navigate. I've already recommended them to a coworker and would highly recommend them to anyone dealing with a water loss or insurance claim.
Amanda Sternberg profile picture
Amanda Sternberg
2 months ago
Joe and his team at MSI were fantastic! They helped us clear up a water damage issue in our basement in Point Breeze. The guys who came buy were efficient and professional. Joe himself has been great, even going above and beyond to provide guidance and recommendations for next steps after his job was done. I highly recommend this company!
Stephanie Wolff profile picture
Stephanie Wolff
3 months ago
We’ve lived in our home for almost 20 years and have (unfortunately) needed MSI’s services four different times. Each time, Joe and his team have been outstanding. From the first phone call to the final follow‑up, every step is handled with genuine friendliness and true professionalism. Joe even remembered us after more than a decade between jobs.

In a time when it can be hard to get service providers to even call you back, MSI is a real standout. No one wants to deal with water damage or mold, but knowing this team is out there doing high‑quality, reliable work has been a game changer for us as homeowners.
Khyra Lammers profile picture
Khyra Lammers
4 months ago
Fast, Reliable and Straight to the Point! I called for a mold inspection quote and within minutes, Joe returned my call and scheduled my inspection. Mike was able to come out the next day, and the tests took no time at all. After the tests, Joe reviewed the results with me and clearly answered my questions about them. I appreciate their professionalism, and I highly recommend MSI if you need a mold inspection.
Joe and his team were excellent. Immediately responded and started the job within 24 hours. Extremely communicatative; explained everything in detail.
Scott Wushesnky profile picture
Scott Wushesnky
6 months ago
MSI is excellent! They were professional, reliable, and incredibly supportive. They did a phenomenal job taking care of my home and making sure that I was involved and understood the process. Highly recommend!
Billy Hayes profile picture
Billy Hayes
7 months ago
These guys have 5 stars for a reason. We had an issue with bathroom mold that needed to be treated and I had to cancel after setting a date. Joe was understanding, communicative, and helpful along the way. Once we rescheduled, the team was full of professionals that diligently remediated the affected area and cleaned up everything nicer than when they first arrived. I highly recommend them to anyone and everyone.
Lee Klein profile picture
Lee Klein
7 months ago
Joe arrived on time, entertained me with tales of traditional deep South Philly, where up means down (south) and down means up (north) -- or maybe vice versa? -- and educated me unsurprisingly on mold (you can't just buy the machine that tests for it, for example, you need certification). And he taught me something I will never forget about footwear (won't share this important and memorable lesson here, however). Generally, a pleasant, efficient process to ensure that some roof leak damage hadn't developed into something nasty/pathological. He called to discuss the results he shared via email a few days after the testing and explained everything clearly. Fully confident in his expertise -- and will call again without hesitation if it comes down to it.
Brittany Clarke profile picture
Brittany Clarke
8 months ago
Joe is the absolute best. We needed to find someone to help test for mold during our inspection process. Joe and his team provided exceptional and timely service. Joe’s candor and willingness to talk you through the issues is exactly what we needed as first time home buyers. We 100% recommend MSI.
Jacob Neumann profile picture
Jacob Neumann
8 months ago
I recently purchased by first home and discovered there was mold in the crawl space. I closed on this home Friday of one week and had roommates moving in the very next Thursday. Joe, the owner of MSI, came out on Saturday, gave me a quote, and MSI was able to start on that Monday and get the job done in time! Joe is an amazing person that carries himself in a very disciplined and professional way, and he stands behind his company's work! The crew was equally as amazing and professional. Very kind, respectful, and a thorough job done top to bottom. After the job was completed, Joe was kind enough to explain to me how to set up my dehumidifier in my crawl space so the mold has a snowball's chance in hell of coming back. MSI is an amazing company, a quality brand, and a pleasure to interact with. Should the need arise, they'll be hearing from me again for more business! Thank you MSI!
John OBrien profile picture
John OBrien
10 months ago
I can’t say enough good things about MSI and especially Joe, the owner. From the very first phone call, he was incredibly kind and understanding of my anxiety about having mold in our home with an 8-month-old baby. I reached out with a lot of questions (probably more than most!) and Joe was always patient and never made me feel like I was bothering him.

They were able to start the remediation within a week of contacting them, which gave us huge peace of mind. The team was professional, respectful of our home, and explained what they were doing each step of the way. Knowing our baby’s health and safety were a priority to them made such a difference.

Should we need further remediation, we will definitely continue using them. I’m so grateful we found MSI and would recommend them to anyone who needs mold remediation.
Victoria Chao profile picture
Victoria Chao
2 years ago
I can't recommend MSI highly enough. Joe responded promptly to my mold testing request and sent out his team the day of. It only took a few days to receive the results via email, and he helped me interpret them over the phone. Throughout the process he was very reachable by email, phone, and text. Exceptional service and team - thank you Joe!
Sandy La profile picture
Sandy La
2 years ago
We cannot say enough great things about Joe and his whole crew. Professional, patient, thorough, and honest. Will hands down recommend this team of professionals for any remediation or inspections you may have!
Todd O'Leary profile picture
Todd O'Leary
2 years ago
I can't recommend enough - Joe the owner was great at explaining everything in detail over the phone and really took extra time to make sure he was giving the best service possible.
In addition to top notch customer service they were quick, clean, careful and very fairly priced. HIGHLY recommended if you have any mold issues.
Matthew Scobell profile picture
Matthew Scobell
3 years ago
Joe is amazing. He is easily the most helpful and reliable person I've used for any kind of home services. He responds quickly to all my questions and goes above and beyond to help. I have a very old stone basement that is prone to water and humidity issues and I'm very grateful that I have Joe to help me out with it. I can't recommend him and MSI enough.
Joe Tenuto profile picture
Joe Tenuto
4 years ago
Alice D profile picture
Alice D
5 years ago
After Ida left our basement floor soaked I called several businesses to try to get the remediation process started before the mold went out of control. Joe, the owner of MSI, called me back within the hour, explained that (understandably) they were very busy, but did arrange for someone to assess the damage that day. Joe kept in communication with me, promised he'd get me on the schedule within a couple of days, and did so. Joe and his team were professional, up-front and thorough. The service from MSI was exceptional. There are not many businesses that are still run this way.
Kevlin Kauffman profile picture
Kevlin Kauffman
5 years ago
Joe is the owner and truly cares about the quality of his work. Joe is professional, punctual, knowledgeable, honest, fair. Joe showed up on time and educated me on the whole process as he performed it. Joe personally called me when the results were in and explained the results. Thank goodness no mold was detected! I (and my friends and family) will be using MSI for all our mold issue!
Michelle Hong profile picture
Michelle Hong
6 years ago
I have called on Joe and his team at MSI three times over the past 7 years. Each time, they were prompt to respond, extremely professional, friendly, quick and thorough. This last time we had a water leak from our third floor bathroom that seeped down to our first floor kitchen. It actually was a great relief in the back of my mind to know that I already had a great contractor in mind. I emailed Joe at 4 am on a Sunday morning and he was on the phone with me by 10 am. He squeezed me into his calendar even though he was already booked solid from a hurricane that had blown through our region the previous week. He is just one of those people who you want to have on your speed dial as a homeowner, even if you hope never to have to use his services. Highly recommend him.