Fire Damage Restoration Phoenixville PA

Our core principles are simple: Integrity, Loyalty, Honesty and Pride in the work we do and the relationships we build with all of our customers.

There are very few losses that can match the devastation and destruction of a house fire.  Getting your life or business back to the normal you know is where we can help. Our fire  damage cleanup team in Phoenixville is at the ready 24 hours a day, 365 days a year. We are  an IICRC Certified Firm so every member of our fire damage cleanup service team is up to date  with the latest technologies and cleaning methods to mitigate the damage, and restore your  home back to pre-loss conditions.

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What Separates Us From the Rest

There are many companies promising top notch services when it comes to fire damage  restoration in Phoenixville, but they fall short on delivering. Aligning themselves with publics  adjusters or shoddy contractors, making home owners sign over power of attorney documents  are all too common, and in the process your home doesn’t look like it once did prior to the fire.  Instead, you have subpar work, second-rate materials and tawdry workmanship making the fire  damage restoration process more stressful that it needs to be. Our team at Mold Solutions &  Inspections has a completely different approach when it comes to fire and smoke cleaning, and  our work speaks for itself which is how we hold the highest ratings and certifications in the field.  You will never see any representative of MSI outside of a fire trying to sign someone up when  they’re at their worst, or any member of our team fighting over fire jobs, which is a disgusting act  but all too true. Any fire damage restoration job we perform, is one where the customer  themselves or the insurance company call us directly, because our pride outweighs any financial  gain which is rare in our field. And how we conduct ourselves and what we deliver will make  your recovery process as stress free as possible, and get you back to your home or back to  business in a quick, safe and cost efficient manner. This is why we are an approved vendor with  most insurance carriers and the preferred choice of the top insurance companies. What we  bring is: 

Rapid Response: We are available no matter the time or date guaranteed, and you will always  talk to live person. Our experienced fire damage restoration team works thoroughly and quickly  to get the job done right, minimize damage, and get you back to norm you know and expect. 

Expertise: Our entire emergency fire damage restoration team is IICRC Certified and we never  subcontract any portion of the job. There is’t any fine print when dealing with us, and no matter  the scale or scope, we get the job done right the first time. 

Communication: Our fire and smoke cleanup team will keep you up to date on the daily  progress of the job as it goes along. We share all documentation including the invoice, which  most companies hide from you because they charge for items they never completed, and we  are always available for any questions or concerns. 

Price Guarantee: Because we have no vested interest in secondary gains from your job, our  pricing is accurate and fair. We never add fluff to our bills and we make the fire damage  restoration process easier when filing a claim because there’s never a dispute of services  performed or pricing that is inflated.  

Satisfaction Guarantee: Once the job is completed, we will do a final walkthrough with you,  assuring you are fully satisfied with everything we’ve done before signing off. We will provide all 

necessary documents and photos, and always be there even when we’re finished to assist you  until your property is fully restored. 

Our 7 Step Fire Damage Restoration Process

At MSI, we use a 7 step fire damage restoration process utilizing the latest equipment and  techniques to ensure the safest, quickest and most reliable fire and smoke cleanup available.  Our fire and smoke damage protocols are:

Assessment

After we are called, we will inspect the property for the full extent of damage, photograph the damage and catalog all losses while directly working with your adjuster.

Board Up

We will board up and/or tarp all places where we can ensure security from further damage and burglary.

Pack Out

We will pack out and move all contents and furniture which can be restored to pre-loss conditions.

Water Removal

To extinguish most fires the use of water can cause equal damage to the structure, so we will mitigate all water damage to the property before mold has an opportunity to grow.

Removal of Smoke & Soot

We utilize specialized equipment and techniques to remove smoke and soot from the structure before it settles in and causes more damage.

Cleaning & Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire and also remove odors using industrial air scrubbers, fogging equipment and ozone machines where applicable.

Restoration

We will have your property ready fro the reconstruction so you can get back to living or business in a quick, safe and cost efficient manner.

From the moment we step through the door, the fire damage restoration process is tailored to  your needs Our attention to detail and dedicated fire damage restoration team takes pride in  restoring your home to the way it was without any compromise. If you should be affected by fire  and smoke damage, call us today and see why MSI is the highest rated and most trusted fire  and smoke damage cleanup company in Phoenixville.

About Us

Established in May of 1998, for more than 25 years we have provided an unmatched level of service for mold testing, mold remediation, water damage restoration, fire and smoke cleanup, bio-hazard cleaning, and hoarding cleanup. We have also served as expert witnesses in more than 25 cases in both Pennsylvania and New Jersey in the last 4 years. We are an IICRC certified firm, which means all of our employees are trained and certified with the latest techniques for the highest standard of restoration, and we pride ourselves on our continuing education.

No matter the loss, our mission is to return your home to pre-loss conditions in a safe, quick, and cost-efficient manner. Our core principles are simple: integrity, loyalty, honesty, and pride in the work we do and the relationships we build with all of our customers. We want to make any situation you may encounter as stress-free as possible while returning your home and your life back in order with minimal disruption. We always listen to our clients and commit ourselves to consistently meeting and/or exceeding their expectations with forethought, flexibility, customer focused service, and unmatched quality.

Reviews

Victoria ChaoVictoria Chao
16:19 06 Sep 24
I can't recommend MSI highly enough. Joe responded promptly to my mold testing request and sent out his team the day of. It only took a few days to receive the results via email, and he helped me interpret them over the phone. Throughout the process he was very reachable by email, phone, and text. Exceptional service and team - thank you Joe!
Sandy LaSandy La
17:38 06 Mar 24
We cannot say enough great things about Joe and his whole crew. Professional, patient, thorough, and honest. Will hands down recommend this team of professionals for any remediation or inspections you may have!
Todd O'LearyTodd O'Leary
14:43 05 Mar 24
I can't recommend enough - Joe the owner was great at explaining everything in detail over the phone and really took extra time to make sure he was giving the best service possible.In addition to top notch customer service they were quick, clean, careful and very fairly priced. HIGHLY recommended if you have any mold issues.
Matthew ScobellMatthew Scobell
13:50 13 Jul 23
Joe is amazing. He is easily the most helpful and reliable person I've used for any kind of home services. He responds quickly to all my questions and goes above and beyond to help. I have a very old stone basement that is prone to water and humidity issues and I'm very grateful that I have Joe to help me out with it. I can't recommend him and MSI enough.
Joe TenutoJoe Tenuto
16:23 20 Sep 22
Alice DAlice D
23:11 10 Sep 21
After Ida left our basement floor soaked I called several businesses to try to get the remediation process started before the mold went out of control. Joe, the owner of MSI, called me back within the hour, explained that (understandably) they were very busy, but did arrange for someone to assess the damage that day. Joe kept in communication with me, promised he'd get me on the schedule within a couple of days, and did so. Joe and his team were professional, up-front and thorough. The service from MSI was exceptional. There are not many businesses that are still run this way.
Kevlin KauffmanKevlin Kauffman
12:12 02 Feb 21
Joe is the owner and truly cares about the quality of his work. Joe is professional, punctual, knowledgeable, honest, fair. Joe showed up on time and educated me on the whole process as he performed it. Joe personally called me when the results were in and explained the results. Thank goodness no mold was detected! I (and my friends and family) will be using MSI for all our mold issue!
Michelle HongMichelle Hong
15:32 27 Sep 20
I have called on Joe and his team at MSI three times over the past 7 years. Each time, they were prompt to respond, extremely professional, friendly, quick and thorough. This last time we had a water leak from our third floor bathroom that seeped down to our first floor kitchen. It actually was a great relief in the back of my mind to know that I already had a great contractor in mind. I emailed Joe at 4 am on a Sunday morning and he was on the phone with me by 10 am. He squeezed me into his calendar even though he was already booked solid from a hurricane that had blown through our region the previous week. He is just one of those people who you want to have on your speed dial as a homeowner, even if you hope never to have to use his services. Highly recommend him.
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