Fire Damage Restoration Southampton Township

Our core principles are simple: Integrity, Loyalty, Honesty and Pride in the work we do and the relationships we build with all of our customers.

Cooking and heating are the leading causes of house fires and fire injuries, with the winter months being peak times for fire-related deaths. And when a fire or smoke damage incident occurs in your home or business, prompt action is a must. Even after the fire has been extinguished the damage will still continue. When synthetic materials in both furniture and flooring are burned, it can create a variety of chemical reactions giving you a small window between items being salvageable or trash. The professional fire damage restoration of Southampton Township team at MSI is here to help.

Our fire damage restoration team is quick to act before harmful soot settles into your structure and personal contents. We have the experience and ability to remove soot from vulnerable items such as tile, marble, brass, porcelain, chrome and aluminum, as well as from clothing, carpet and upholstery. By removing the soot from these items we help to avoid additional expenses and longer delays in the claims process. And by understanding the different types of fires, it allows us to assess the correct plan of action to restore your home in a quick, safe and cost efficient manner. Every minute counts when our restoration professionals dispatch from our warehouse to overcome fire damage in residences and commercial properties. The MSI experts prioritize the pressing issues to secure the stability of the property, protect what matters most to you, and keep your family or staff safe. In addition, our quick arrival time gives a helpful advantage in the restoration process.

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Initial Fire Damage Mitigation Actions

Every minute counts when a fire occurs in a property, so quick action is the first necessary step in the fire and smoke damage restoration process. Much of the structural damage and lingering effects from a fire are not immediately apparent, as damage can be hidden in wall cavities and building assemblies. Our initial plan of action begins after we determine the full extent of the damage so we can create detailed estimations and accurate loss documentation sheets for insurance purposes.

Board Up Services: Securing and stabilizing the structure after a fire is the first step in the mitigation process as this covers up vulnerabilities within the building’s envelope to prevent further damage from weather, animal and/or rodent infestation and vandalism.

Content Pack-Out: An item by item inspection determines the salvageability of the contents in the property after the fire has occurred. Each item will be documented for insurance purposes as some items may be cleaned while others may need to be discarded.

Air Quality: The use of air scrubbers equipped with carbon filters and others with HEPA filtration systems are used to trap contaminants circulating in the air even at a microscopic level. These machines can also remove carcinogenic soot particles.

Our 7 Step Fire Damage Restoration Process

At MSI, we use a 7 step fire damage restoration process utilizing the latest equipment and techniques to ensure the safest, quickest and most reliable fire and smoke cleanup available. Our fire and smoke damage protocols are:

Assessment

After we are called, we will inspect the property for the full extent of damage, photograph the damage and catalog all losses while directly working with your adjuster.

Board Up

We will board up and/or tarp all places where we can ensure security from further damage and burglary.

Pack Out

We will pack out and move all contents and furniture which can be restored to pre-loss conditions.

Water Removal

To extinguish most fires the use of water can cause equal damage to the structure, so we will mitigate all water damage to the property before mold has an opportunity to grow.

Removal of Smoke & Soot

We utilize specialized equipment and techniques to remove smoke and soot from the structure before it settles in and causes more damage.

Cleaning & Sanitizing

We will clean all of the restorable items and structures that were damaged by the fire and also remove odors using industrial air scrubbers, fogging equipment and ozone machines where applicable.

Restoration

We will have your property ready fro the reconstruction so you can get back to living or business in a quick, safe and cost efficient manner.

Odor Removal

Odors results from airborne chemicals, gases and tiny particles. Knowing the proper process for odor removal is imperative and not just masking a smell, but being able to actually remove it permanently. The odors from a fire or smoke damage are no different, and our IICRC Certified Odor Removal team at MSI has the experience and know how to properly remove odors from a fire that can linger forever if not effectively eradicated. Our 4 step odor removal process is as follows:

  1. Remove the Source: No odor removal effort is effective if the source remains. Odor causing residues will continue to fester until the source is removed, no matter how many chemical treatments or masking agent you apply.
  2. Clean Any Residues: Cleaning with the appropriate agents at the source area using brushes, cleaning pads and/or abrasive pads or a combination so odor causing particles are removed.
  3. Recreate the Penetration: Replicating the way the malodor traveled through the environment and then penetrated surfaces by employing cleaning, water-soluble deodorants, wet- fogging, hot fogging, gas counteraction or a combination.
  4. Seal Surfaces: Using non-porous sealers to encapsulate the odoriferous molecules and resulting staining prior to painting are implemented when odor removal is not possible due to the degree of saturation.

From the moment we step through the door, the fire damage restoration process is tailored to your needs Our attention to detail and dedicated fire damage restoration team takes pride in restoring your home to the way it was without any compromise. If you should be affected by fire and smoke damage, call us today and see why MSI is the highest rated and most trusted fire and smoke damage cleanup company in Southampton Township.

About Us

Established in May of 1998, for more than 25 years we have provided an unmatched level of service for mold testing, mold remediation, water damage restoration, fire and smoke cleanup, bio-hazard cleaning, and hoarding cleanup. We have also served as expert witnesses in more than 25 cases in both Pennsylvania and New Jersey in the last 4 years. We are an IICRC certified firm, which means all of our employees are trained and certified with the latest techniques for the highest standard of restoration, and we pride ourselves on our continuing education.

No matter the loss, our mission is to return your home to pre-loss conditions in a safe, quick, and cost-efficient manner. Our core principles are simple: integrity, loyalty, honesty, and pride in the work we do and the relationships we build with all of our customers. We want to make any situation you may encounter as stress-free as possible while returning your home and your life back in order with minimal disruption. We always listen to our clients and commit ourselves to consistently meeting and/or exceeding their expectations with forethought, flexibility, customer focused service, and unmatched quality.

Reviews

Mold Solutions & Inspections place picture
5.0
Based on 160 reviews
John Runyen profile picture
John Runyen
2 weeks ago
These guys are great. Joe went above and beyond with talking through my specific situation. Mike did the actual mold inspection and he was great too - prompt, knowledgeable, and fast. I had the report in my inbox 2 days later. Highly recommend
Mathy Stanislaus profile picture
Mathy Stanislaus
1 month ago
Joe and his team were great to work with - Joe responded to all my questions - his team was very organized and diligent and did a great job addressing my mold issues. They removed wallboard and vanity. Joe also recommended a very good person to handle the replacement for the wallboard
How could I possibly express in words my gratitude to Joe, Mike and the entire team at MSI?! When to our horror, water damage brought mold to our home, Joe and the team at MSI came highly recommended from a neighbor and I will be forever grateful. From the first phone call until the insurance claim was processed and the remediation paid for, Joe was kind, informative, and incredibly helpful at connecting us to the other resources (a public adjuster, duct cleaning, etc.) we would need to take care of our home. They got to us quickly and our job was quite extensive. The team was highly professional, communicative, and efficient. They took care of the mold and kept us safe and informed every step of the way. Should you ever need mold remediation work done, MSI is the only team I would call!
Natalie Campanile profile picture
Natalie Campanile
2 months ago
I recently worked with Mold Solutions and Inspections following a water loss insurance claim, and I couldn't be more pleased with the experience. Joe was incredibly helpful, taking the time to explain every step of the process and providing support from start to finish. The entire team was punctual, professional, respectful, and kept the work area clean throughout the project. Their attention to detail and commitment to customer service made a stressful situation much easier to navigate. I've already recommended them to a coworker and would highly recommend them to anyone dealing with a water loss or insurance claim.
Amanda Sternberg profile picture
Amanda Sternberg
2 months ago
Joe and his team at MSI were fantastic! They helped us clear up a water damage issue in our basement in Point Breeze. The guys who came buy were efficient and professional. Joe himself has been great, even going above and beyond to provide guidance and recommendations for next steps after his job was done. I highly recommend this company!
Stephanie Wolff profile picture
Stephanie Wolff
3 months ago
We’ve lived in our home for almost 20 years and have (unfortunately) needed MSI’s services four different times. Each time, Joe and his team have been outstanding. From the first phone call to the final follow‑up, every step is handled with genuine friendliness and true professionalism. Joe even remembered us after more than a decade between jobs.

In a time when it can be hard to get service providers to even call you back, MSI is a real standout. No one wants to deal with water damage or mold, but knowing this team is out there doing high‑quality, reliable work has been a game changer for us as homeowners.
Khyra Lammers profile picture
Khyra Lammers
4 months ago
Fast, Reliable and Straight to the Point! I called for a mold inspection quote and within minutes, Joe returned my call and scheduled my inspection. Mike was able to come out the next day, and the tests took no time at all. After the tests, Joe reviewed the results with me and clearly answered my questions about them. I appreciate their professionalism, and I highly recommend MSI if you need a mold inspection.
Joe and his team were excellent. Immediately responded and started the job within 24 hours. Extremely communicatative; explained everything in detail.
Scott Wushesnky profile picture
Scott Wushesnky
6 months ago
MSI is excellent! They were professional, reliable, and incredibly supportive. They did a phenomenal job taking care of my home and making sure that I was involved and understood the process. Highly recommend!
Billy Hayes profile picture
Billy Hayes
7 months ago
These guys have 5 stars for a reason. We had an issue with bathroom mold that needed to be treated and I had to cancel after setting a date. Joe was understanding, communicative, and helpful along the way. Once we rescheduled, the team was full of professionals that diligently remediated the affected area and cleaned up everything nicer than when they first arrived. I highly recommend them to anyone and everyone.
Lee Klein profile picture
Lee Klein
7 months ago
Joe arrived on time, entertained me with tales of traditional deep South Philly, where up means down (south) and down means up (north) -- or maybe vice versa? -- and educated me unsurprisingly on mold (you can't just buy the machine that tests for it, for example, you need certification). And he taught me something I will never forget about footwear (won't share this important and memorable lesson here, however). Generally, a pleasant, efficient process to ensure that some roof leak damage hadn't developed into something nasty/pathological. He called to discuss the results he shared via email a few days after the testing and explained everything clearly. Fully confident in his expertise -- and will call again without hesitation if it comes down to it.
Brittany Clarke profile picture
Brittany Clarke
8 months ago
Joe is the absolute best. We needed to find someone to help test for mold during our inspection process. Joe and his team provided exceptional and timely service. Joe’s candor and willingness to talk you through the issues is exactly what we needed as first time home buyers. We 100% recommend MSI.
Jacob Neumann profile picture
Jacob Neumann
8 months ago
I recently purchased by first home and discovered there was mold in the crawl space. I closed on this home Friday of one week and had roommates moving in the very next Thursday. Joe, the owner of MSI, came out on Saturday, gave me a quote, and MSI was able to start on that Monday and get the job done in time! Joe is an amazing person that carries himself in a very disciplined and professional way, and he stands behind his company's work! The crew was equally as amazing and professional. Very kind, respectful, and a thorough job done top to bottom. After the job was completed, Joe was kind enough to explain to me how to set up my dehumidifier in my crawl space so the mold has a snowball's chance in hell of coming back. MSI is an amazing company, a quality brand, and a pleasure to interact with. Should the need arise, they'll be hearing from me again for more business! Thank you MSI!
John OBrien profile picture
John OBrien
10 months ago
I can’t say enough good things about MSI and especially Joe, the owner. From the very first phone call, he was incredibly kind and understanding of my anxiety about having mold in our home with an 8-month-old baby. I reached out with a lot of questions (probably more than most!) and Joe was always patient and never made me feel like I was bothering him.

They were able to start the remediation within a week of contacting them, which gave us huge peace of mind. The team was professional, respectful of our home, and explained what they were doing each step of the way. Knowing our baby’s health and safety were a priority to them made such a difference.

Should we need further remediation, we will definitely continue using them. I’m so grateful we found MSI and would recommend them to anyone who needs mold remediation.
Victoria Chao profile picture
Victoria Chao
2 years ago
I can't recommend MSI highly enough. Joe responded promptly to my mold testing request and sent out his team the day of. It only took a few days to receive the results via email, and he helped me interpret them over the phone. Throughout the process he was very reachable by email, phone, and text. Exceptional service and team - thank you Joe!
Sandy La profile picture
Sandy La
2 years ago
We cannot say enough great things about Joe and his whole crew. Professional, patient, thorough, and honest. Will hands down recommend this team of professionals for any remediation or inspections you may have!
Todd O'Leary profile picture
Todd O'Leary
2 years ago
I can't recommend enough - Joe the owner was great at explaining everything in detail over the phone and really took extra time to make sure he was giving the best service possible.
In addition to top notch customer service they were quick, clean, careful and very fairly priced. HIGHLY recommended if you have any mold issues.
Matthew Scobell profile picture
Matthew Scobell
3 years ago
Joe is amazing. He is easily the most helpful and reliable person I've used for any kind of home services. He responds quickly to all my questions and goes above and beyond to help. I have a very old stone basement that is prone to water and humidity issues and I'm very grateful that I have Joe to help me out with it. I can't recommend him and MSI enough.
Joe Tenuto profile picture
Joe Tenuto
4 years ago
Alice D profile picture
Alice D
5 years ago
After Ida left our basement floor soaked I called several businesses to try to get the remediation process started before the mold went out of control. Joe, the owner of MSI, called me back within the hour, explained that (understandably) they were very busy, but did arrange for someone to assess the damage that day. Joe kept in communication with me, promised he'd get me on the schedule within a couple of days, and did so. Joe and his team were professional, up-front and thorough. The service from MSI was exceptional. There are not many businesses that are still run this way.
Kevlin Kauffman profile picture
Kevlin Kauffman
5 years ago
Joe is the owner and truly cares about the quality of his work. Joe is professional, punctual, knowledgeable, honest, fair. Joe showed up on time and educated me on the whole process as he performed it. Joe personally called me when the results were in and explained the results. Thank goodness no mold was detected! I (and my friends and family) will be using MSI for all our mold issue!
Michelle Hong profile picture
Michelle Hong
6 years ago
I have called on Joe and his team at MSI three times over the past 7 years. Each time, they were prompt to respond, extremely professional, friendly, quick and thorough. This last time we had a water leak from our third floor bathroom that seeped down to our first floor kitchen. It actually was a great relief in the back of my mind to know that I already had a great contractor in mind. I emailed Joe at 4 am on a Sunday morning and he was on the phone with me by 10 am. He squeezed me into his calendar even though he was already booked solid from a hurricane that had blown through our region the previous week. He is just one of those people who you want to have on your speed dial as a homeowner, even if you hope never to have to use his services. Highly recommend him.